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Overhauling a UI Without Upsetting Current Users | UX Magazine

Companies with successful software products often know that their user interfaces could be improved but hesitate to take action because major changes might upset their existing users. “Not only would a redesign cost me a small fortune,” one executive told Macadamian “but look at the backlash against Google and Facebook’s changes. I’m not willing to risk losing customers over design.”…

UX Magazine
Overhauling a UI Without Upsetting Current Users

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